FAQ

Frequently Asked Questions

Find answers to common questions about our reports, delivery, and support.

General Questions

What is InsightlyReports?

InsightlyReports is a premium market research platform that provides industry-specific, data-driven reports to help businesses make informed decisions. Our reports cover multiple sectors including healthcare, technology, finance, energy, and more.

Who are your reports designed for?

Our reports are designed for business leaders, strategists, investors, consultants, and analysts who need accurate market data to support decision-making. Whether you're a startup exploring new markets or an enterprise planning expansion, our reports provide the insights you need.

How often are the reports updated?

Our reports are updated quarterly to reflect the latest market data, trends, and developments. Major industry shifts or significant events may trigger additional updates. When you purchase a report, you receive the most current version available.

Purchasing & Delivery

How do I receive my report after purchase?

Reports are delivered instantly via email immediately after your payment is confirmed. You'll receive download links for your files (PDF and Excel, depending on your plan) that remain active for 30 days. You can also access your reports from your account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and bank transfers for enterprise orders. All transactions are processed securely through Stripe with 256-bit SSL encryption.

What's included in each pricing tier?

Starter ($97): PDF report with 30+ pages of analysis. Professional ($117): PDF + Excel with 50+ pages and raw data. Enterprise ($127): Comprehensive 75+ page report with full data export, 10-year forecasts, and dedicated support. Visit our pricing page for a detailed comparison.

Support & Refunds

What is your refund policy?

We offer a 30-day money-back guarantee on all purchases. If you're not satisfied with your report for any reason, contact our support team within 30 days of purchase for a full refund. No questions asked.

How can I contact support?

You can reach our support team via email at support@insightlyreports.com. Standard response time is within 24 hours on business days. Professional and Enterprise customers receive priority support with faster response times.

Do you offer custom reports?

Yes! For enterprise clients, we offer custom research solutions tailored to your specific needs. Contact our enterprise team at enterprise@insightlyreports.com to discuss your requirements and receive a custom quote.

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours.